Delivery Process

Please follow the following steps for the delivery of trade commodities:

Step 1: Contact Customer Service

Please contact our customer service through the following channels and inform us of the specific products you need, including the product model number, quantity (unit: set), and your preferred shipping method (sea freight or air freight). Meanwhile, please provide the shipping address, which can be your Chinese freight forwarder's address or your specific address in your country.
Contact Information:
  • TEL: +86 15305045587
  • E-mail: elva@ddysupply.com / elvalee0624@gmail.com
  • Whatsapp: +86 15305045587

Step 2: Quotation and Delivery Time Notification

After receiving your inquiry, we will provide you with a detailed quotation (including real-time sea freight/air freight prices) and inform you of the specific delivery time.

Step 3: Payment and Production Arrangement

Please make the transfer payment according to the quotation and send us the payment receipt. We will arrange the production only after we have received the full payment.

Step 4: Pre-shipment Confirmation

Before shipping, we will take photos of the products and send them to you for confirmation, including the product quality and shipping marks. We will arrange the shipment only after you confirm that there is no problem.

Step 5: Shipment and Logistics Tracking

After the goods are shipped, we will provide you with the corresponding logistics tracking number so that you can track the shipment status at any time.

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